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What type of documentation do you accept to verify the Identity and Proof of Address?

What types of documentation do you accept to verify the Identity and Proof of Address?

Updated over 2 months ago

To verify your account, we accept the following documents:

โœ… Accepted Photographic ID (Must Be Valid and Unexpired)

  • Driverโ€™s License

  • State Identification Card

  • Military ID

  • Passport

โœ… Accepted Proof of Address (Dated Within the Last 3 Months)

  • Utility Bill

  • Bank/Credit Card Statement

  • Tax Invoice

  • Government-Issued Residential Statement/Certificate

๐Ÿšจ Important Notes:

  • Your proof of address must include a physical address, not a PO Box.

  • Screenshots of online bills/statements are NOT accepted. However, downloadable PDFs are valid.- Ensure that all four corners of the document are clearly visible when photographed or scanned to avoid rejection.

๐Ÿ‘‰ Summary: Ensure you submit a valid, unexpired ID and a recent proof of address document in the correct format. If you need assistance, contact support.

๐Ÿ” Having Verification Issues? If you encounter any problems during the verification process, please visit our Account Verification Troubleshooting Guide for step-by-step solutions to common issues. For unresolved verification issues, be ready to provide accurate details such as your full name, date of birth, and address when reaching out to support.

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