We accept the following payment methods for purchases:
Visa
Mastercard
American Express
Apple Pay
Google Pay
Trustly Online Banking
Diners Club
Discover Card
JCB
UnionPay
Skrill
🔹 Why Can’t You Make a Purchase?
In most cases, the issue is not on our end.
The block may be from your payment provider.
Issues may arise from ineligible accounts for promotional offers, exceeded promotional claim limits, or attempts outside the promotional period.
Promotional redemption rules can limit offers to one-time claims per user.- Clear your browser cache and cookies to eliminate outdated browser data that might cause the issue.
Try using an alternative browser or device to see if the problem persists.
Ensure your internet connection is stable as interruptions could hinder the purchase process.
🔹 What to Do Next:
Contact your payment provider to resolve the issue.
If the problem persists, contact Customer Support for further assistance.
Check your "Gaming History" or "Bonuses" section to confirm promotional eligibility or identify if previous redemptions were applied.
📩 Support Contact: [email protected]
👉 Summary: The issue is likely from your payment provider. Contact them to resolve it, and reach out to Customer Support if needed.