To claim the Saturday Scratcher, you must have a WOW Factor level of XXL or higher at the time of the promotion.
You can find the Saturday Scratcher in your profile under the "My Rewards" or "My WOW Zone" section. Ensure that you are logged in during the specified promotion window (Saturdays, between 5:00 PM PT and 11:59 PM PT) and click the claim link to activate the scratcher reward.
⏰ The Saturday Scratcher is available every Saturday between 5:00 PM PT and 11:59 PM PT. It will not appear on the site outside of this time window.
🔍 How to Check Your WOW Factor Level
Log in to your account.
Go to the My VIP Status section in your profile.
If your WOW Factor level is XXL or higher, you are eligible to claim the Saturday Scratcher during the active promotion hours.
🔧 Troubleshooting Common Issues
Tracking and Improving Your WOW Factor
If you do not currently meet the WOW Factor eligibility criteria:
Engage more with WOW Vegas to increase your WOW Factor over time.
Visit your WOW Zone to view available offers and progress.
If you encounter issues accessing or claiming the promotion, here are some common troubleshooting steps you can try.
Verify your WOW Factor is XXL or higher.
Confirm you're accessing during the scheduled promotion window.
Clear your browser's cache and cookies to resolve technical glitches.
Ensure your WOW Vegas app or browser is updated.
For persistent issues, contact Support with screenshots of your attempt.6. Log out and back in to refresh your access.
Check your account's transaction history or bonus history to ensure the reward hasn't been credited already without a notification.
📞 Support for Exceptional Cases If you're eligible but unable to access your Saturday Scratcher due to unforeseen circumstances, contact WOW Vegas support. Include a detailed description of the issue and take a screenshot showing the error, including the time it occurred, to aid in resolving your case quickly.