To claim the Saturday Scratcher, you must meet the eligibility criteria set for this promotion.
You can find the Saturday Scratcher in your profile under the “My Rewards” or “My WOW Zone” section. Make sure you are logged in during the specified promotion window (Saturdays, between 5:00 PM PT and 11:59 PM PT) and click the claim link to activate the scratcher reward.
📅 The Saturday Scratcher is available every Saturday between 5:00 PM PT and 11:59 PM PT. It will not appear outside of this time window.
Troubleshooting Common Issues
If you cannot currently see or claim the Saturday Scratcher, here are some steps you can try:
Confirm you’re accessing during the scheduled promotion window.
Log out and back in to refresh your access.
Clear your browser’s cache and cookies to resolve technical glitches.
Ensure your WOW Vegas app or browser is updated.
Check your account’s transaction or bonus history to ensure the reward hasn’t already been credited without a notification.
For persistent issues, contact Support with screenshots of your attempt.
Support for Exceptional Cases
If you’re eligible but unable to access your Saturday Scratcher due to unforeseen circumstances, contact WOW Vegas Support. Please include a detailed description of the issue and a screenshot showing the error, including the time it occurred, to help us resolve your case quickly.