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My game was interrupted or is frozen, what should I do?

J
Written by Justin
Updated over 4 months ago

If your game freezes or becomes unresponsive, it may be due to connection issues or system errors. Try refreshing your browser—you should be able to return to your game, and any Coins you’ve won will still be credited to your account.

🔹 Steps to Fix Frequent Game Interruptions:

Refresh your browser to reload the game.
Clear your browser cache to remove stored data that might cause lag.
Ensure your operating system is up to date to avoid compatibility issues.
Close unused apps or tabs to free up memory and improve performance.
Check your device’s power settings and set them to High Performance.
Monitor for overheating—excessive heat can cause performance issues.
Temporarily disable your antivirus scanner while playing (some security programs can interfere with gameplay).

🔹 Still Having Issues?

  • If the problem persists, contact Customer Support and include screenshots or details of the issue.

📩 Support Contact: [email protected]

👉 Summary: Refresh your browser and check for connection, memory, or performance issues. If problems persist, contact support with details.

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