The time it takes for your redemption to be processed depends on your VIP status and the payment method you choose.
🕒 Processing Times by VIP Status
VIP Status | Processing Time |
Invite Only | Same business day |
Gold & Hosted | Next business day |
Rising, Blue, Bronze & Silver | Within 3 business days |
💰 Payment Methods & Delivery Times
✅ Trustly (Instant Banking)
Funds are sent instantly after processing.
Covers ~85% of banks.
Example:
If you request on Monday, your payment will be processed on Tuesday and reach your account the same day.
⏱️ Trustly (Standard)
If instant banking is unavailable, funds are delivered 3–5 business days after processing.
💳 Skrill
Funds typically arrive in your Skrill account within 24 hours of processing (often faster).
📌 Summary
Invite Only: Processed the same business day.
Gold & Hosted: Processed the next business day.
Rising, Blue, Bronze & Silver: Processed within 3 business days.
Trustly Instant: Funds arrive instantly after processing.
Trustly Standard: Funds arrive 3–5 business days after processing.
Skrill: Funds arrive within 24 hours after processing.
🔎 Notes
Redemptions are processed Monday to Friday, excluding Federal Holidays.
You may have up to SC 10,000.00 pending for redemption at any time.
A redemption may require additional time depending on banking availability and review steps.
Let me know if you’d like this turned into a snippet version for Intercom.