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What should I do if I was charged twice?

If you think you've been double charged, don't worry β€” we'll get it sorted as quickly as possible.

What to Send Us

Start a chat with our Customer Support team and include:

  • The date and time of the transaction

  • The amount charged

  • Any extra details that might help (such as the card used)

What Happens Next

We'll investigate and get back to you as soon as we can. Most duplicate charges are quick to resolve once we've confirmed the details on our end.

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