If you're receiving an error stating that you can’t get verified, it's usually because the documents you uploaded are not eligible.
What to do next:
Check your documents to ensure they meet the requirements below.
If you've exceeded the upload attempts, email your documents to [email protected], and we’ll assist you further.
Accepted Documents for Verification
✅ Photographic ID (must be valid and unexpired):
Driver’s License
State Identification Card
Military ID
Passport
✅ Proof of Address (dated within the last 3 months):
Utility Bill
Bank/Credit Card Statement
🚨 Important Notes:
Your proof of address must display a physical address, not a PO Box.
Screenshots of online bills/statements are not accepted. However, downloadable PDFs of these documents are valid.