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πŸ”΅I want to close my account

Updated over a week ago

At WOW Vegas, we take responsible gaming seriously and offer several options for account timeout and closure.

πŸ”Ή How to Close Your Account:

  1. Submit a written request to WOW Vegas support for account deactivation or restriction. You may include additional requests such as removal from email lists.

  2. Once processed by WOW Vegas support, the selected restriction will be applied to your account.

  3. You will receive a confirmation once the restriction is in effect.

πŸ“Œ Options Available:

  • Temporary Timeout – Available for 30 days, this option allows you to pause your gaming activities. After the timeout period, your account will automatically reopen, and you can reassess your decision to continue or opt for another restriction.

  • Self-Exclusion – This option has a minimum period of 6 months and can be extended based on your request. Once initiated, it cannot be canceled or modified until the selected time frame ends.

  • Permanent Account Closure – A Permanent Closure restriction can be placed on your account upon receipt of a written request, ensuring permanent deactivation as per your wishes.

  • Account Deactivation – A flexible restriction allowing you to suspend your account temporarily. You can reactivate your account at any time by submitting another written request in compliance with the Responsible Social Gaming policy.

πŸ‘‰ Summary: To close your account, visit our Responsible Social Gaming page and select your preferred option.- Your account data and history remain preserved during deactivation, ensuring that you can access all prior records if you choose to reactivate.

  • After a timeout period ends, you can choose to resume normal account activities or request a permanent closure restriction.

  • Reactivation of deactivated accounts should adhere to the Responsible Social Gaming policy, and a formal written request will be required.

  • WOW Vegas offers a robust reactivation policy for deactivated accounts and accounts under timeout restrictions. Users must submit a formal written request following the Responsible Social Gaming policy. For accounts with multiple restrictions, no reactivation steps are needed until the active period concludes, at which point users can decide to return or request permanent closure.

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