Once your profile details are submitted, they cannot be updated manually from your account. However, our Customer Support team can assist you with changes.
How to Request a Profile Update:
📩 Contact Customer Support and include the required documents based on the update you need:
✅ Updating Your Address:
Submit a valid proof of address (Utility Bill, Bank/Credit Card Statement, Tax Invoice, or Government-Issued Residential Statement).
The document must be dated within the last 3 months.
✅ Updating Your Date of Birth or Name:
Provide a valid proof of identification (Driver’s License, Passport, State ID, or Military ID).
If updating your name due to marriage or divorce, include a Marriage Certificate or Divorce Decree.
🚨 Important: Ensure all documents are clear, valid, and unexpired before submitting your request.
👉 Summary: Profile updates require support assistance. Contact Customer Support with the appropriate documents for verification.