Once your profile details are submitted, they cannot be updated manually from your account. However, you can request changes by contacting Customer Support.
📌 Required Documents for Updates:
✅ Updating Your Address:
Submit a valid proof of address (dated within the last 3 months).
Accepted documents:
Utility Bill
Bank/Credit Card Statement
✅ Updating Your Date of Birth or Name:To update your name, please follow a structured process to ensure compliance with identity verification requirements. Prepare the necessary documents, including a valid government-issued ID and additional proof like a marriage or divorce certificate if applicable.
Provide a valid proof of identification (Driver’s License, Passport, State ID, or Military ID).
If updating your name due to marriage or divorce, include:
Marriage Certificate or Divorce Decree.Ensure all submitted IDs are government-issued and match the desired account name. If applicable, include a recent proof of address such as a utility bill or bank statement, dated within the last three months.
🚨 Important:
Ensure all documents are clear and readable before submitting.
The name and address on your proof of address must match your account details.Once submitted, documents will be reviewed by the support team. Successful verification will result in the update of your account name and removal of any temporary account restrictions.
👉 Summary: Profile updates require support assistance. Contact Customer Support with the appropriate documents for verification. To submit a name update request, prepare the required documents, contact Customer Support, and clearly state the reason for the change, e.g., marriage or correction of errors.