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What if I experience connection issues while playing?

Connection drops happen β€” here's what to expect and how to get back into your game quickly.

What Happens During a Disconnection

  • Any contributions to the jackpot will pause until you reconnect.

  • Jackpot amounts remain static β€” they won't change until your connection is restored.

What to Do If You Get Disconnected

  1. Check your internet connection and try reconnecting.

  2. Refresh your browser or restart the game.

  3. If the issue continues, reach out to our Customer Support team via live chat and we'll be happy to help.

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